Effective Date: June 25, 2026
Art House Dallas Cross Dock (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information collected through our website, telephone communications, quote requests, and logistics services.
Information We Collect
We may collect information you provide directly, including your name, company name, telephone number, business or billing address, shipment details, pickup and delivery information, service requests, payment information, and communications with our team.
When you visit our website, we may also collect limited technical information, such as your IP address, browser type, device type, pages visited, date and time of access, and cookie or website analytics information.
How We Use Information
We may use your information to:
- Respond to inquiries and provide service quotes
- Schedule and manage cross-docking, unloading, palletizing, restacking, storage, and related cargo services
- Coordinate shipments with customers, drivers, carriers, vendors, and warehouse personnel
- Process payments and maintain business records
- Provide service confirmations, updates, and customer support
- Improve our website, services, safety, and operations
- Prevent fraud, misuse, and security incidents
- Comply with legal, tax, insurance, and regulatory obligations
Sharing of Information
We do not sell personal information for monetary payment.
We may share necessary information with employees, contractors, drivers, carriers, freight brokers, payment processors, technology providers, insurers, professional advisers, and other service providers involved in completing your requested services.
We may also disclose information when required by law, court order, government request, or in connection with a sale, merger, financing, or transfer of business assets.
Cookies and Website Technologies
Our website may use cookies and similar technologies to improve website functionality and understand how visitors use the site. You may disable cookies through your browser settings, although certain website features may not work properly.
Telephone and Text Communications
By providing your telephone number, you authorize us to contact you regarding quotes, shipments, appointments, services, payments, and customer support.
Marketing text messages will only be sent when permitted by law. Consent to receive marketing messages is not required to purchase services. Message and data rates may apply. You may opt out of marketing messages by replying STOP.
Mobile telephone numbers and text-message consent information will not be sold or shared with third parties for their independent marketing purposes.
Data Security and Retention
We use reasonable administrative, physical, and technical safeguards designed to protect personal information. However, no electronic transmission or storage system can be guaranteed to be completely secure.
We retain information only as long as reasonably necessary to provide services, maintain records, resolve disputes, enforce agreements, and comply with legal, accounting, insurance, and tax requirements.
Your Privacy Rights
Depending on applicable law, Texas residents may have the right to request access to, correction of, or deletion of certain personal information and to opt out of certain uses of their information.
To submit a privacy request, contact us by telephone. We may need to verify your identity before processing the request.
Third-Party Links and Children’s Privacy
Our website may contain links to third-party websites or services. We are not responsible for their privacy or security practices.
Our website and services are intended for businesses and adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy periodically. Any revised version will be posted on our website with a new effective date.
Contact Us
Art House Dallas Cross Dock
2010 Century Center Boulevard, Suite 24
Irving, Texas 75062
Phone: (214) 624-2424